Play the Hand of the Week plus other puzzles


Digital Books FAQs
The .PDF, .ePUB and .MOBI for one price?? What's the catch?
There is no catch!! We at The Bridge Shop understand that the PDF, ePUB and MOBI formats have their advantages and disadvantages, and we do not want our customers to have to choose just one -- we want you to enjoy reading your digital books! That's why...
Which digital book format should I use?
For viewing your digital book on a computer or for printing off pages, we recommend using the PDF format. For reading on an electronic device such as an iPhone, iPad, Sony Reader, Kobo, etc., we recommend using the ePUB format. Use the MOBI format for...
What's the difference between the PDF format, ePUB format and MOBI format?
PDF format is an electronic copy of the printed book, and the placement of items on the page are static and will never move. This makes the PDF format ideal for printing, and possibly viewing on your computer monitor. A PDF format...
I already bought the PDF format. Why should I get the ePUB or MOBI version?
The first reason is that it would be free (assuming we can find proof of your original purchase. See next question for details). The ePUB / MOBI versions have advantages over the PDF version when viewing the digital book on a reading device. The biggest...
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Shipping FAQs
Can I deliver to a Post Office Box?
Yes, The Bridge Shop delivers to Post Office Box addresses. Just enter your PO Box number into Address Line 1 when filling out your order details.
There are some exceptions, however:
1. If you choose Courier
Can I have my order sent to another address?
Yes, you can have your order sent directly to an address that is different than the billing address or previously used shipping address we have on our card.
When going through checkout, you'll be prompted to either Use Current Address, ...
Do I need to be home for my delivery?
No, you don't need to be home unless you chooses a delivery method that requires a signature, such as: Courier service Registered Post International as these shipping methods require a signature upon delivery. If no one is available to sign for...
I have a missing / lost order. What do I do?
If you are unsure where your item is in the delivery process, there are a few things we recommend checking in the first instance.
1. Use your tracking reference number to trace your parcel online with Australia Post or Fastway Couriers.
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Jack FAQs
Can you send me a new registration code?
No, the registration code is an important part of your license and is provided once with your purchase. Please save your registration code, you'll need it when reinstalling the software. Lost your registration code? Contact us via support@bridgeshop....
Why do I get the message "The registration code can not be used for new installations"?
This error indicates our systems detected an attempt to: activate the software on more computers than allowed by your license activate software that was previously upgraded to a newer version Your license is restricted to a maximum number of computers...
Does Jack install on a PC or Netbook without a CD-drive?
Yes, you can choose between a download or a USB version.
Can I use the program on a computer that is not connected to the internet?
Yes, once the program is activated on your computer you can run it without an internet connection. Activation of the program is best done online, you'll need a one time internet connection. If, even a one time, internet connection is not possible or...
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Bridge Baron FAQs
On how many computers can I install Bridge Baron?
You can install Bridge Baron on up to three of your own computers.
Will Bridge Baron work on my phone or tablet?
Yes and No.
The version of Bridge Baron we sell is only suitable for Windows or Macintosh computers. If you would prefer to play Bridge Baron on your phone or tablet, please check your phone's app store for more information.
Where do I find my Bridge Baron serial number?
As soon as your purchase of Bridge Baron is complete, our systems send you an email with download, installation and activation instructions. Included in this email is your Bridge Baron serial number. Sometimes these emails got caught by email Spam...
Can Bridge Baron run on a local network ?
In theory yes, but we are not in a position to offer technical support in this regard.
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Marty Bergen Lesson FAQs
Are Marty Bergen lessons refundable?
We cannot and do not offer a refund on MartyBergen lessons once they are received and activated by the customer.
Will Marty Bergen lessons work on my MAC computer?
Yes they will ! Marty's lessons run in your computer browser - so that means you can play them on any computer, tablet or smart phone.
How do I access my Marty Bergen Lessons ?
As soon as you place your order, we send the order to Marty Bergen. Within about a day or so, a member of his team will contact you via email with all the information you need to access your lesson.
Can I play my Marty Bergen lesson on multiple devices?
No - only on one computer / tablet or phone. After you order a Marty Bergen lesson, you are sent an email with activation instructions. You will receive an activation link that can only be run on one computer or browser...
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Vu-Bridge FAQs
How can I access my Vu-Bridge newsletter, quizzes, lessons or playbooks?
Once your order is complete, you can access your Vu-Bridge content by logging into your dashboard here: Simply follow the instructions on that page ...
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General FAQs
Can I see past purchases?
Yes. Simply log into your account, then go to My Orders then click on View Order to see all your past purchases.
What currency can I use on your site?
Our prices are displayed in Australian dollars and all charges will be automatically converted to your local currency by your bank or credit card company. To view an estimate in another major currency, select a currency option from the drop-down menu...
Are there any applicable taxes?
Since The Bridge Shop is based in Australia, we are required to charge GST for all sales occurring within Australia. This GST will be deducted from the displayed prices for all international orders.
What methods of payment do you accept?
We accept Visa, MasterCard, American Express as well as PayPal.
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