The Bridge Shop respects the privacy of its online visitors and customers. The Bridge Shop will not sell, or otherwise provide personal information collected online, including email addresses, to anyone for marketing purposes for The Bridge Shop, or to a third party, without your consent. Information collected online is used solely to improve services to visitors and customers of our websites and stores.
From 21 December 2001 the private sector amendments to the Australian Privacy Act 1988 came into operation. Under the new privacy regulations you can access your relevant customer record by way of reasonable request. To do so please contact us at [email protected]
The Bridge Shop takes all reasonable care to put in place physical and electronic management procedures to: prevent unauthorised data access; ensure data accuracy and the appropriate use of information; and to protect against the loss, misuse or alteration of personal information that The Bridge Shop collects online.
Further information on privacy in Australia can be obtained by visiting the website of the Office of the Federal Privacy Commissioner at http://www.privacy.gov.au.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The Bridge Shop website uses the 128 Bit secure socket layer (SSL) transaction encryption system (Certificate Issued by: Equifax Secure eBusiness CA-1) sent via this website. Ordering information is encrypted for the security and comfort of visitors who are concerned about the safety of their credit card and other information sent via the internet. In our secure pages the closed padlock icon displays bottom right of your browser window.
Note: you may also receive a security notice when you first enter a secure area depending on your browser settings. This is normal, just select OK and proceed.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at [email protected]. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
||The association with your shopping cart.
||Stores the category info on the page, that allows to display pages more quickly.
||The items that you have in the Compare Products list.
||Your preferred currency
||An encrypted version of your customer id with the store.
||An indicator if you are currently logged into the store.
||An encrypted version of the customer group you belong to.
||Stores the Customer Segment ID
||A flag, which indicates whether caching is disabled or not.
||You sesssion ID on the server.
||Allows guests to edit their orders.
||The last category you visited.
||The most recent product you have viewed.
||Indicates whether a new message has been received.
||Indicates whether it is allowed to use cache.
||A link to information about your cart and viewing history if you have asked the site.
||The ID of any polls you have recently voted in.
||Information on what polls you have voted on.
||The items that you have recently compared.
||Information on products you have emailed to friends.
||The store view or language you have selected.
||The products that you have recently viewed.
||An encrypted list of products added to your Wishlist.
||The number of items in your Wishlist.